Cookie
Policy
Last updated: 15/10/25
1. Introduction
This Cookie Policy explains how Floan Ltd (“we”, “us”, or “our”) uses cookies and similar technologies on our website www.floan.co.uk.
We are committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), and the Financial Conduct Authority (FCA) requirements for transparency and fair customer treatment.
This policy should be read alongside our Privacy Policy and Terms of Use.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They help websites operate effectively, remember user preferences, and provide information to site owners about usage patterns.
Some cookies are essential for the site to function, while others help us improve performance or tailor content to your preferences.
3. Types of Cookies We Use
Essential Cookies
These cookies are required for the basic operation of our website. They enable functions such as page navigation, security, and access to secure areas.
Without these cookies, our website cannot function properly.
Examples:
- Session cookies (to maintain your session as you navigate the site)
- Consent management cookies (to remember your cookie preferences)
- Security cookies (to protect forms and logins)
Performance & Analytics Cookies (Google Analytics)
We use Google Analytics to collect anonymised information about how visitors use our website.
These cookies help us understand:
- Which pages are most popular
- How visitors move through our site
- How users arrive at our site (e.g. via search, social media, or referral links)
This data is aggregated and cannot be used to identify individual users.
You can learn more about Google’s privacy practices here: Google Privacy Policy.
If you wish, you can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Functionality Cookies
These cookies enable our website to remember choices you make (such as language preferences or device type) to provide a more personalised experience.
Advertising & Tracking Cookies
We may use these cookies to deliver content and advertisements that are more relevant to your interests, and to measure the effectiveness of marketing campaigns.
These may include third-party cookies placed by advertising networks or social media platforms.
You can opt out of personalised advertising through your browser settings or by visiting Your Online Choices.
4. Cookies Used by Third Parties
Some cookies are set by third-party services such as Google Analytics, YouTube, or social media platforms embedded on our site.
We do not control these cookies and recommend that you check the relevant third-party privacy policies for more information about how they use your data.
5. Cookies and the Lending Process
When you begin or complete a lending application, this process is managed exclusively by Snap Finance Ltd via its secure platform.
loan does not collect, store, or track any cookies or personal data during the lending process.
For information on how Snap Finance uses cookies, please refer to their own privacy and cookie policies.
6. Managing Cookies and Consent
When you first visit our website, you’ll see a cookie banner giving you the option to:
- Accept all cookies,
- Reject non-essential cookies, or
- Manage your preferences in detail.
You can change your cookie preferences at any time through your browser or our Cookie Settings link.
For general information on managing cookies, visit www.aboutcookies.org.
7. Updates to This Policy
We may update this Cookie Policy occasionally to reflect changes in technology, regulations, or our business operations.
The revised version will always be available on this page with the updated date shown at the top.
8. Contact Us
If you have any questions about our Cookie Policy or data protection practices, please contact:
Floan Ltd
4a Oakley Street, London, SW3 5NN
Email: support@floan.co.uk
Company registration number: 10079805
Authorised and regulated by the Financial Conduct Authority (FCA).
